How We Review Providers
Choosing care abroad means placing deep trust in your care team.
Learn exactly what that trust is built on, and what happens before any doctor or medical facility appears on MEDam.com.
What do you check before a doctor is listed?
Every doctor and medical facility on MEDam.com has completed our multi-stage review process before being listed. This process is designed to help us assess whether a provider appears eligible for inclusion on MEDam.com based on the information available to us at the time of review.
Review criteria are developed with input from our Chief Medical Officer and are applied by MEDam.com. Providers appear only after final approval.
Application and Documentation Review
As part of onboarding, MEDam.com reviews physician and provider information, including licensure status, professional qualifications, specialty credentials, disciplinary history, malpractice-related information, and relevant legal or regulatory records, where such information is available from official, governmental, regulatory, judicial, or other reliable sources. After a provider is listed on the platform, doctors are required to notify MEDam.com within 48 hours of any licence suspension or restriction or change in practice status.
Credentials and Experience Review
MEDam.com reviews provider-submitted credentials, training records, professional experience, and related documentation as part of its internal credentialing and platform review process. This review helps MEDam.com evaluate whether a provider should be listed on the platform. MEDam.com does not independently verify or guarantee clinical outcomes, treatment results, medical advice, diagnoses, treatment plans, or the accuracy or completeness of provider-supplied materials.
Facility Review
Where feasible, MEDam.com conducts an on-site visit or other facility review to assess general patient-facing conditions, available services, and operational information provided by the facility. This review is not a formal accreditation, certification, safety audit, or guarantee of the facility's equipment, personnel, procedures, infection-control practices, or treatment outcomes.
Final Platform Review
MEDam.com evaluates provider applications against its internal platform criteria, which are developed with input from our Chief Medical Officer. This is a listing decision, not a clinical judgment about any doctor's competence. Providers are approved for listing only after MEDam.com completes its internal review process.
A listing on MEDam.com is not an endorsement or a recommendation, and MEDam does not accept payment for placement or ranking.
Who reviews the doctors and facilities on MEDam.com?
MEDam.com's criteria were developed with input from our Chief Medical Officer, who helped build modern surgical training in Armenia.
Dr. Gevorg Yaghjyan, MD, PhD
Chief Medical Officer, MEDam.com
Dr. Yaghjyan is a board-certified Plastic and Reconstructive Surgeon in Armenia (1997) and has successfully completed USMLE Step 1 and Step 2 in the United States. He specializes in reconstructive microsurgery. He was a Fulbright Scholar at Boston University School of Medicine and completed a one-year Plastic Surgery Research Fellowship at Yale School of Medicine through the American Plastic Surgery Educational Foundation. He has authored 137 scientific publications.
His impact on Armenian medicine includes co-founding Armenia's plastic surgery residency program at Yerevan State Medical University, where he served as Vice-Rector for postgraduate medical education. He also co-founded the Armenian Association of Plastic, Reconstructive and Aesthetic Surgeons and led a diaspora telemedicine program connecting physicians in the U.S. and Europe with doctors across Armenia.
As Chief Medical Officer of MEDam.com, Dr. Yaghjyan contributes to the criteria MEDam.com uses to assess providers for alignment with applicable Armenian standards and platform participation requirements. Listing decisions are made by MEDam.com. MEDam.com does not independently certify or guarantee provider clinical outcomes.
Who sees my medical information?
Your doctor is the intended recipient of the medical information you share in your consultation(s). Video consultations with the doctor take place in a single-use, locked video room. The call is not recorded, by MEDam.com or by the video platform. Anything you type or share in the video room passes through the video platform and is deleted shortly after the call ends. MEDam.com does not access, view, or review what you share with your doctor, other than information you provide to MEDam.com directly (e.g., the pre-treatment screening questionnaire, which MEDam.com collects on behalf of your doctor and passes to them, permanently deleting it from our Platform when your treatment is completed or cancelled). Your doctor is responsible for the medical advice, diagnosis, treatment recommendations, and medical records related to your care.
What if something goes wrong?
Medical outcomes cannot be and are not guaranteed. Before treatment, your provider should explain the risks, expected recovery, and any follow-up or revision protocols that may apply to your procedure. If you have a concern after your consultation or treatment, contact MEDam.com and we will try to help you raise it with your doctor or medical facility. Medical advice, follow-up care, revision recommendations, and treatment decisions remain the responsibility of your treating provider. For cancellations, our deposit policy is explained clearly before you book. Learn more
Have more questions? Read the FAQs